Frequently Asked Questions

 

Q. When will positions be posted for Hollywood Toledo Casino?

A. All positions are now posted. If a positions is taken down, it either means we have filled it, or we are not accepting any more applications at this time. 

Q. How soon can I expect a response after I submit my application?

A. We will work to respond as quickly as possible, but the amount of applications we receive may prevent us from responding as quickly as we would like.  We do guarantee a response via email as quickly as possible. 

Q. Is there a number to call so that I can discuss the status of my application?

A. No, we are unable to accept phone calls due the volume.  If you need to know the status of your application, please log on to hollywoodcasinotoledo.com. It will take time to respond to all the applications we receive. 

Q. How can I find out how much a certain job pays?

A. Wages are not listed on the Hollywood Careers website. At the hiring manager's discretion, wages may be discussed during the job interview.

Q. Does Hollywood Casino require a drug test to get hired?

A. Yes, drug testing is a condition of employment at our company. At Hollywood Casino, we will test for drug and nicotine use.

Q. Do I need to have prior casino experience?

A. The description shown for each job will tell you the specific job responsibilities and requirements for that position. Some positions have qualifications that utilize crossover skills from other industries, while other positions are very casino specific. We encourage you to apply for a position that best fits your current field of qualifications.

Q. Do all positions require a gaming license?

A. Only positions defined under the definition of a "gaming employee" require a gaming license. All appropriate licensing requirements will be discussed during the interview and job offer process.

Q. How do I obtain a gaming license if I need one?

A. If offered a position that requires a gaming license, you will be given instructions on how to complete the application process before, or during your job offer.

Q. I already have a gaming license from another state, will I need to get a new one?

A. Yes, you will have to obtain an Ohio State Gaming License.

Q. What are the minimum requirements needed to obtain an Ohio State Gaming License?

A. The state is still defining the criteria, but they will consider criminal background and credit worthiness when reviewing applications for Gaming Licenses.

Q. Can I fill out a paper application?

A. No. We do not accept paper applications. All applications must be submitted via our online application process using a valid email address. All communication regarding the positions you apply for will be sent to the email address that you provide.

Q. Where do I go to apply?

A. You can apply anywhere that has a computer and internet access by visiting our website www.hollywoodcasinotoledo.com .

Q. What if I don't have a computer?

A. You may visit any Lucas County Public Library or The Source in Toledo, and use their computers to log onto our website at www.hollywoodcasinotoledo.com

Q. How do I know my application was received?

A. After you have completed your entire application, and click on the "Submit" button, you will be taken to a page that will acknowledge your application has been received. In addition, you will also receive an email confirmation each time you apply for a new position.

Q. Can I view and print my application?

A. No, our system does not allow you to print your full application. However, if you visit our website and click on view the status of jobs you have applied for, you are able to see the status of any position you've applied for.

Q. Can I attach my resume to the online application?

A. Yes, you are able to submit your resume when you create your applicant profile. If you are having trouble attaching your resume, you can copy and paste it into the application.

Q. Can I apply for more than one job?

A. Yes. You can apply for as many positions as you would like. We would strongly recommend only placing applications for those positions that most closely match your field of experience.

Q. How do I remove myself from a position I am no longer interested in?

A. You can change the positions you’ve applied for by logging into your Hollywood Casino profile. There is a "Withdraw" button located to the right of each position. After withdrawing from a position, you will be removed and the Hiring Manager will no longer be able to review your application for that position. This change in status may take up to 24 hours to reflect on your Status page.

Q. If I don't see the position I am interested in, can I be alerted when the job becomes available?

A. Yes. When you search a specific job and no options are available, you can create a "Search Agent". Creating the search agent allows you to either repeat your search at a later date, (for example, if you search using the same criteria every day, you can save the search as an agent so you will not have to enter the criteria every time you return to the site), or to have the results of your search e-mailed to you on a regular basis. In the "Create Search Agent" popup, enter the search name, select the frequency with which you want search results mailed to you, and confirm the e-mail address where you want the results sent. You can edit or delete your agents for the "Search Agent Manager", which displays all of your search agents. Please note that to create a search agent, you may be required to log in. A login prompt may appear when you first click the Create Search Agent button.

Q. Whom will my interview be with?    

A. If you are selected to interview for a position, you will interview with a member of that department's management team and a member of the Human Resources department.

Q. Why do I need to create a Username and Password?

A. We ask you to create a user profile to make your application secure and to ensure your privacy. A valid email address (username) and password will give you a unique way to sign into your Hollywood Casino profile. Our system uses the email address you provide as a communication tool for scheduling interviews and updating you on your application status. When you login using your username and password, you can check on the status of your application, edit the information you provided, and/or view instructions you may receive from our company. Please be sure to keep your password confidential and do not share it with others.

Q. What happens if I forget my password?

A. If you forget your password, please click on the link below the sign-in area that reads "forgot password" and follow the instructions that appear on the pop-up window.